Online Check-In

What is online check-in?
To meet our clients´ expectations FrontDesk Master offers the possibility of online check-in. The principal idea is to make the check-in process easier and ...
Fri, 25 Jan, 2019 at 8:50 PM
How to disable online check-in?
In order to disable online check-in option go to Property Settings / Online Guest Account / Settings. In Main Settings section check the third Disable b...
Fri, 25 Jan, 2019 at 10:16 PM
How to set up required guest details for online check-in?
In order to set up required guest details for online check-in go to Property Settings / Online Guest Account. Below the buttons you will find the list...
Fri, 25 Jan, 2019 at 10:33 PM
How to send the information to guests about online check-in?
The information about the online check-in should be sent to the guest by e-mail. You can create a separate template for it in case you want it to be indepen...
Tue, 16 Apr, 2019 at 9:14 PM
How to enable/disable booking cancellation at online check-in platform?
In order to enable or disable bookig cancellation at online check-in platform go to Property Settings / Online Guest Account / Settings and choose the Enabl...
Fri, 1 Feb, 2019 at 10:14 AM
Where can I see that guest checked-in in the system?
If online check-in was performed the system will underline the booking status: The system will also send you an email nofitication that an ...
Tue, 16 Apr, 2019 at 9:15 PM
How to enable online check-in for the already existing bookings?
The online check-in can be easily enabled for the existing bookings. You just need to make sure that the guest receives an email which will contain a specia...
Tue, 16 Apr, 2019 at 9:15 PM
How to send a reminder to guest about the online check-in?
In order to send a reminder to a guest about the online check-in you need to create an email template which will contain a special key {ManageBookingLink}. ...
Mon, 11 Feb, 2019 at 10:31 AM
How to test online check-in?
In order to check if the online check-in option is working correctly please follow these steps: 1) Make sure that your email template contains the neces...
Tue, 16 Apr, 2019 at 9:15 PM
How to enable guest consent forms for online check-in?
How to enable guest consent forms for online check-in? 
Tue, 12 Feb, 2019 at 10:43 AM