HostelSystem

Property Details and Integrations 7

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• Property Details and Time Zone
• How to pay the license invoice?
• What is Fact?
• How to set up connection with Fact (Portugal)

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Users and Roles 5

• Setting up Users
• Setting up Roles and Permissions
• How to reset user's password
• How to change user's password?
• How to set up credit card details access permission?

Room Manager 9

• How to create Dorm Rooms
• How to create Private Rooms
• How to change bed type and number
• How to change Bed View colors
• How to change rooms names and their order on Bed View

See all 9 articles

Prices, Rates, Seasons and Strategies 8

• Setting up Rates
• How to set High and Low Weekdays
• How to link Rates
• Setting up Seasons
• Setting up price Strategies

See all 8 articles

Financial Settings and Invoicing 11

• Setting up Accounts
• Setting up Currencies
• How to determine access to Accounts
• How to create Income or Expense categories
• Setting up Invoices

See all 11 articles

Reservation Settings and Preferences 8

• Required fields for creating a reservation or checking-in a guest
• Booking Methods
• Mark reservation as No Show automatically
• How to hide Unallocated Bookings table from Bed View
• How to change default reservation status from portals

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Work on Bed View and Reservation View 18

• How to create a simple booking
• Adding a Quick Booking
• How to see NEW bookings in the system
• Where to find reservations and guests list
• How to see next days Arrivals and Departures

See all 18 articles

Reservation Form 24

• Reservation window review
• Extend the booking
• Changing booking status (Checked-in, Checked-out, Cancelled, No Show)
• How to take payment or give refund
• How to adjust balance of the reservation

See all 24 articles

Availability and Rate Calendar 8

• How to close rooms / availability
• How to use Bulk Update option?
• How to restore automatic availability?
• Which restriction can be updated to each portal
• How to close a rate?

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Channel Manager and XML connections 24

• Settings before activating the connection with portal
• How to set up Expedia correctly before the XML connection?
• How to set up dorms in Booking.com and Expedia for XML synchronization
• Occupancy pricing on Expedia, Agoda and Booking.com
• Are the cancellations from portals automatically processed?

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Booking Engine 23

• Room Descriptions & Photos
• Google Maps link for your Booking Engine
• How to customize Booking Engine template
• Terms & Conditions and Policies in Booking Engine
• Booking Confirmation email from Booking Engine

See all 23 articles

Item Manager and Inventory 6

• Setting up sale items for Point of Sale
• Setting up Deposits
• Manage your inventory
• Prices for Staff Members
• How to create Point of Sale categories

See all 6 articles

Point of Sale 4

• Where to enter inventory count?
• How to use Point of Sale (POS)?
• How to return a sold item?
• How to sell an item to staff member

Accounts, Transactions, Bills & Vendors 8

• Where can I see the current balance of the Accounts?
• How to export data to Excel?
• Searching for Transactions
• How to register a withdrawal, deposit or transfer transaction?
• Where can I register my bills

See all 8 articles

Shift Switch 8

• Shift Switch Settings
• How to perform a Shift Switch?
• Timesheet and Time Clock
• Difference between Time and Hours in Timesheet
• Where can I see shift summary

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Email and Printout Manager 7

• Setting up automatic emails
• Property email and FDM mail server
• Scheduling automatic emails
• How to change the property logo in emails
• How to copy email templates in Email & Printouts

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Notifications / Chat 2

• Setting up pop up and email notifications
• How to switch off the booking engine chat

Reports 4

• Room Type Statistics
• How to generate SEF report for Portugal?
• Accommodation Revenue Report
• How to generate DGP Report for Spain?

Troubleshooting 1

• How to clear browsing data in Google Chrome