HostelSystem

Property Details and Integrations 18

• SIGN UP FOR FREE TRIAL NOW
• Property Details and Time Zone
• How to pay the license invoice?
• FrontDesk Master Billing & Invoicing
• How to import bookings to FrontDesk Master

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Users and Roles 5

• Setting up Users
• Setting up Roles and Permissions
• How to reset user's password
• How to change user's password?
• How to set up credit card details access permission?

Room Manager 11

• How to create rooms
• How to create Dorm Rooms
• How to create Private Rooms
• How to assign room type(s) to a room?
• How to change bed type and number

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Prices, Rates, Seasons and Strategies 11

• How to set up prices?
• Setting up Rates
• How to set High and Low Weekdays
• How to create a derived rate
• Setting up Seasons

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Financial Settings and Invoicing 14

• Setting up Accounts
• Setting up Currencies
• How to determine access to Accounts
• How to create Income or Expense categories
• Setting up Invoices

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Reservation Settings and Preferences 9

• Required fields for creating a reservation or checking-in a guest
• Booking Methods
• Mark reservation as No Show automatically
• How to hide Unallocated Bookings table from Bed View
• How to change default reservation status from portals

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Work on Bed View and Reservation View 29

• How to create a simple booking
• Adding a Quick Booking
• How to see NEW bookings in the system
• Where to find reservations and guests list
• Show more information in Reservation View (email, total reservation, commission)

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Reservation Form 27

• Reservation window review
• Extend the booking
• How to create group bookings?
• What the reservation status mean and which ones are changed automatically?
• Changing booking status (Checked-in, Checked-out, Cancelled, No Show)

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Availability and Rate Calendar 7

• How to close rooms / availability
• How to use Bulk Update option?
• How to restore automatic availability?
• Which restriction can be updated to each portal
• How to close a rate?

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Channel Manager and XML connections 43

• Settings before activating the connection with portal
• Pricing models and price limits on Expedia
• How to set up dorms in Booking.com and Expedia for XML synchronization
• Occupancy pricing on Expedia, Agoda and Booking.com
• Are the cancellations from portals automatically processed?

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Booking Engine 30

• Google Maps on you Booking Engine
• Terms & Conditions for the Booking Engine
• Booking Engine Coupon
• Booking Engine and Credit Card details
• Booking Engine types (commission settings)

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Item Manager and Inventory 6

• Setting up sale items for Point of Sale
• Setting up Deposits
• Manage your inventory
• Prices for Staff Members
• How to create Point of Sale categories

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Point of Sale 4

• How to use Point of Sale (POS)?
• How to sell an item to staff member
• How to return a sold item?
• Where to enter inventory count?

Accounts, Transactions, Bills & Vendors 9

• Where can I see the current balance of the Accounts?
• How to export data to Excel?
• Searching for Transactions
• How to register a withdrawal, deposit or transfer transaction?
• Where can I register my bills

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Shift Switch 8

• Shift Switch Settings
• How to perform a Shift Switch?
• Timesheet and Time Clock
• Difference between Time and Hours in Timesheet
• Where can I see current shift summary

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Email and Printout Manager 10

• Setting up automatic emails
• Property email and FDM mail server
• Scheduling automatic emails
• How to change the property logo in emails
• How to copy email templates in Email & Printouts

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Notifications / Chat 1

• Setting up pop up and email notifications

Reports 20

• Room Type Statistics
• Accommodation Revenue Report
• Where I can find the information about the number and value of extended bookings?
• City Tax Report
• Reports

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Troubleshooting 13

• How to clear browsing data in Google Chrome
• Can I restore or re-download a DELETED booking?
• My booking engine shows wrong availability
• How to report problems to the support correctly?
• CSV files look incorrectly when I open them in Excel

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Online Check-In 10

• What is online check-in?
• How to enable online check-in?
• How to disable online check-in?
• How to set up required guest details for online check-in?
• How to send the information to guests about online check-in?

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Online Payments 4

• Online payments and online check-in
• Online payments and the Booking Engine
• Online payments via Stripe in FrontDesk Master
• Stripe Webhook

Police reports 4

• How to generate SEF report for Portugal?
• How to generate DGP Report for Spain?
• How to generate police report for Catalunya?
• How to generate Czech police report?

Others 2

• Dashboard
• How to send quote to the guest via WhatsApp?