Reservation Settings and Preferences

Required fields for creating a reservation or checking-in a guest
In order to determine which fields are required for creating a reservation or checking-in a guest please open Property Settings: Go to General / Re...
Wed, 17 Apr, 2019 at 11:27 AM
Booking Methods
The most popular Booking Methods are created in the system by default. However, if any Booking Method is missing you can always add it by yourself.  1. ...
Wed, 17 Apr, 2019 at 11:28 AM
Mark reservation as No Show automatically
No Shows in FrontDesk Master can be set automatically when the guest does not arrive on the check-in day. Go to Property Settings / General / Preference...
Wed, 17 Apr, 2019 at 11:27 AM
How to hide Unallocated Bookings table from Bed View
If you do not want to see Unallocated Booking table on Bed View open automatically, you can hide it and open manually only. Go to Property Settings / Ge...
Wed, 17 Apr, 2019 at 11:26 AM
How to change default reservation status from portals
By default, all reservations from portals and Booking Engine enter to the system with status Confirmed. The default status can be changed to New, then you c...
Wed, 17 Apr, 2019 at 11:25 AM
How to set extra fields in reservations
If you need to add more information to the reservation form, you can use 2 extra fields in Reservation Details and in Guest Details. Extra fields in Res...
Wed, 17 Apr, 2019 at 11:31 AM
Referrals
By default, there are no referrals in FrontDesk Master but you can create them by yourself and set in the reservation form. Open Property Settings / Gen...
Wed, 17 Apr, 2019 at 11:30 AM
Automatically set the same Nationality for all guests
The nationality by default is set only for the reservation owner but it can be set automatically for all guests from the reservation.  Go to Property Se...
Wed, 17 Apr, 2019 at 11:28 AM
How to use a Blacklist or a Global Blacklist in accordance with GDPR?
Please note that this is not a legal advice but an introductory guidance and we strongly recommend that the hostel obtains the legal advice for its specific...
Tue, 16 Feb, 2021 at 5:34 PM
Age breakdown field in Reservation Details
Create or adjust a dropdown for reservation's age range statistic.  The new field in the Reservation Details tab, age breakdown, will show default a...
Wed, 31 Jan, 2024 at 9:02 AM