Reservation Form

How to blacklist a guest?
In order to add a guest to the blacklist the reservation must contain: - ID number and - E-mail address You can blacklist a guest in three places: ...
Wed, 17 Apr, 2019 at 1:53 PM
How to unblacklist guest?
You can unblacklist a guest from three places: Drop down menu on BedView Reservation window / Guest Details In More menu / Blackl...
Wed, 17 Apr, 2019 at 1:55 PM
How to restore cancelled reservation
You can find all cancelled reservations in Reservation View, Cancellations tab: It is possible to open such reservations from the search bar (Searc...
Wed, 17 Apr, 2019 at 2:02 PM
Where can I check if guest is blacklisted?
When you receive or create a reservation with guest blacklisted by your property or who is on the Global Blacklist, you will see the reservation this way on...
Wed, 17 Apr, 2019 at 1:58 PM
How to cancel selected nights
There are two ways to cancel selected nights of a reservation in FrontDesk Master. Bed View Select nights you want to cancel by clicking them on...
Wed, 17 Apr, 2019 at 2:00 PM
Where can I see cancelled bookings?
In order to see cancelled bookings go to Reservation View -> Cancellations tab.  Cancelled Bookings are not displayed in Today's tab, nor in Bed Vi...
Wed, 17 Apr, 2019 at 2:04 PM
Collecting credit card surcharge using Coupon option
Coupons weren't exactly designed to collect surcharge but our customers showed us that it can be used for surcharges or even taxes (which we support by...
Wed, 17 Apr, 2019 at 1:37 PM