Reservation Form

How to add/delete reservation notes
Reservation notes To add a reservation note: a) Go to Notes tab in the reservation form and click on Add Note button. Start writing the note in the ...
Tue, 12 Sep, 2023 at 9:48 AM
Where can I see the price per guest per night in the reservation?
You can see price per night breakdown in the reservation form in Overview tab after selecting SHOW BY BED:
Wed, 17 Apr, 2019 at 1:40 PM
Can I register payment per guest in the booking?
The balance due of the booking is kept per reservation. However, you can register the payments with the information about who performed the payment. ...
Wed, 17 Apr, 2019 at 1:40 PM
How to add guest details?
If the reservation has more than one person, you can put a different name for each of them in Guest Details tab in the Reservation Form. The system will...
Tue, 12 Sep, 2023 at 11:18 AM
How to edit the reservation price manually?
In order to edit the reservation price manually open the reservation window. All prices changed manually by a user will change the color to red. Edit to...
Wed, 17 Apr, 2019 at 1:44 PM
Where can I find the guest Credit Card details?
To put or check the guest Credit Card details, open the reservation window and go to the Reservation Details tab or Guest Details tab. There you will find a...
Wed, 13 Sep, 2023 at 2:35 PM
How long FDM stores credit card details received via XML?
FrontDesk Master receives credit card details from, Hostelworld, Expedia, Agoda and it can receive such details from your booking engine. Th...
Wed, 17 Apr, 2019 at 1:48 PM
Marking bookings as NoShow
Once a booking is marked as No Show, the availability is restored and the booking is no more shown on Bed View. To mark booking as a Now Show, change it...
Wed, 13 Sep, 2023 at 9:47 AM
How to charge a No show using credit card?
FrontDesk Master safely stores all credit card details received with bookings from, Expedia and FrontDesk Master Booking Engine. Authorized staf...
Wed, 17 Apr, 2019 at 1:49 PM
What is the difference between a “Booking Owner” and a “Guest” once they are checked in?
The reservation can have few guests but one owner (the person who booked and who will appear as a payer).  You can change the booking owner in Guest Detail...
Wed, 17 Apr, 2019 at 1:51 PM