HostelSystem

Importing guest details is a great solution for larger, group bookings. Instead of adding all guest details manually, one by one, you can prepare a simple s...

You can check a reservation balance due (amount due to pay by guest) in the Reservation Form directly. Open the reservation and check the Total Due in the b...

To make a check-in, simply change the reservation status to Checked-in. You can do that from the right click option: Or inside the reservation form...

You can change which rate plan the reservation was made for in the Reservation Form's Overview tab. To check the details bed bed-night, switch ...

To charge a guest credit card, you need an integration with a payment gateway. Fortunately, FrontDesk Master offers connection with several payment gateways...

With online payments integrated, you can charge guests' credit cards directly from the system and also make refunds for these transactions.  To make...

FrontDesk Master offers a module for issuing invoices. It lets you generate adjustable invoices for your reservations. In this manual, you will see how to c...

When you try to charge the guest's credit card and it is refused, you can mark the card as invalid. The system will communicate the invalid card event t...

Cancellation policies define the policies in case of cancellations for specific reservation rates. Setting up your cancellation policies in FrontDesk Master...