Getting Started - Setting up & navigating

Default solution folder, feel free to edit or delete it.

Hostelsystem on Mac and portable devices
HostelSystem operates on Mac only together with the use of VirtualBox or Parallels. If there is such need HostelSystem team members assist clients during th...
Thu, 3 Aug, 2017 at 6:50 AM
Can we change the type of bed from single to double or to bunk bed?
Since we are integrated with Hostelworld, you have to set up one bed for one person, as Hostelworld (and Hostelbookers) operate with number of people. ...
Fri, 24 Jan, 2014 at 12:55 PM
Synchronization between two or more computers
The software synchronizes the information between the computers automatically every 3 minutes and after that all the changes become visible on all of th...
Thu, 2 Oct, 2014 at 8:27 PM
Connecting through the TeamViewer program with the members of HostelSystem Team
In case of a serious problem, that has to be solved personally by the HostelSystem team members, establishing a connection between the private computer of t...
Tue, 29 Mar, 2016 at 10:04 PM
How to check guest's credit card details
While Hostelbookers and Hostelworld do not provide you with the credit card numbers, reservations from Booking.com should ALWAYS have credit card number att...
Wed, 7 May, 2014 at 11:15 PM
How to install HostelSystem software
1.Please remember that before the installation you should make sure that all the updates were installed on your Windows.  2. Please restart the computer b...
Fri, 10 Oct, 2014 at 5:27 PM
How to close the cash register after the shift switch?
To close the cash register at the end of every switch go to the option Front Desk--> Switch and fill the column "Actual" with the proper values...
Wed, 7 May, 2014 at 11:15 PM
How to make my cash box 0$
You can do it by entering: Front Desk--> Accounts---> Tools and choosing Withdraw or Transfer according to the situation. 1. The Withdraw option ...
Fri, 18 Jul, 2014 at 2:41 PM
How to correct the payment method
You can change the way of payment by entering Front Desk-->Accounts double clicking on the reservation and changing the setting of Account. You can see t...
Wed, 7 May, 2014 at 11:15 PM
What to do when the guest does not show?
Unfortunately the is no "No Show" option in HostelSystem settings yest, but we are planning to introduce it. Right now you can deal with this situ...
Wed, 7 May, 2014 at 11:15 PM