Getting Started - Setting up & navigating

Default solution folder, feel free to edit or delete it.

Which installation file should I choose?
There are two installation files from which you can choose during the process of the installation. Your choice should be conditioned by the type of the oper...
Thu, 1 May, 2014 at 4:04 PM
How to train your receptionists before they will start using HostelSystem?
Here you can see the list of video tutorials that all your receptionists should see before they will start working with HostelSystem. 1. The video Shift Sw...
Sat, 2 Aug, 2014 at 1:19 PM
How to print the list of the guest staying in the hostel?
      You can create a list of the guests currently staying in your hostel by using the function "Reports"(See here --> Reservation  List and G...
Thu, 7 Nov, 2013 at 4:51 PM
How to add extra fields to your reservation form?
If you want to add extra fields to your reservation form please follow this instruction: -go to Admin---> General  - in the appropriate fields (See H...
Thu, 28 Nov, 2013 at 12:06 PM
How to monitor shift switches and check if there are no discrepancies?
In order to monitor shift switches please go to the Report section and choose Shift Switch Report: You will see the window of the report in which...
Wed, 18 Dec, 2013 at 6:28 AM
Problems with SQL while installing the system
This error is caused by the SQL program failure. SQL is the product of the Microsoft and we do not take responsibility foe its quality, however in such case...
Tue, 27 May, 2014 at 5:11 PM
How to enable TeamViewer access to support team?
Please download the file from HERE and run it.  You will see the little window with the ID. Please send me the ID. It will allow us to connect to yo...
Sat, 28 May, 2016 at 1:12 PM
Where I can find cancelled bookings?
You can find the list of your cancelled bookings on the menu sliding from the lest side of the screen:
Fri, 7 Mar, 2014 at 7:58 PM
How to cancel the payment
When you are cancelling one night or all of the night of the booking that has already been checked- in and its balance was paid, please  1. Right-click the...
Thu, 20 Mar, 2014 at 10:28 AM
How to add prices to the other rooms in your hostel?
If you have a couple of rooms in your hostel that have the same number of beds and should have the same prices, then insted of etering all the pricess separ...
Thu, 20 Mar, 2014 at 1:40 PM